Deposit and Payment Policy
A deposit of $300 per person is required at time of booking. Final payment is due eight weeks prior to departure. Reservations made less than eight weeks in advance require full payment upon confirmation of booking.
Cancellation and Refund Policy
Tour operator requires written notice. To cover administrative costs, the following cancellation and refund scale applies:
Over 60 days prior – $50 non-refundable
60 to 30 days prior -50 % non-refundable
Less than 30 days – No Refund.
Please note: Tour operator reserves the right to make changes in the itinerary when necessary. Prices valid at time of printing are subject to change in light of recent fluctuations and variations in the EURO. The final tour prices may be adjusted to reflect exchange rate. In some cases it is necessary to adjust prices to reflect group size. Tour operator will notify participants at least 30 days in advance of price adjustments. Tour operator reserves the right to cancel tours with insufficient sign ups.
Kutrubes Travel Agency Inc. , its affiliates, agents, contractors and related persons (Kutrubes and staff) acts only as agent for passengers in all matters pertaining to travel whether by plane, rail, bus, steamer or other means of conveyance. Kutrubes Travel shall not be liable for any injury, damage, or loss occasioned by neglect or organization or other person engaged in conveying the tour, or any hotel proprietor or car rental organization or other persons supplying services or material in connection with the tour.
Kutrubes is not responsible for any losses or additional expenses due to delay or changes in air schedule, airline companies or other services: not for sickness or health related issues, weather, strikes, war, quarantine, terrorist activities, social or labor unrest, or other causes. All such losses or expenses will be the sole responsibility of the tour member. The rates provided are only for the arrangements stated at the time so stated on the date of the contract. Prices are based on tariffs and exchange rates in effect at the time of publication of the brochure, and are subject to reconfirmation/adjustment when final payment is made. Kutrubes is not responsible for any acts beyond its control, nor is it responsible for additional costs resulting from late arrival, and tour members are not entitled for any refund for unused hotel accommodations.
Kutrubes reserves the right to withdraw or cancel any tour or make changes to the published itinerary, whenever in its sole judgment conditions so warrant, including that which is deemed to be necessary for customer comfort, convenience, or safety of the passengers.
Kutrubes is not responsible for the behavior or personality of any tour member, not is it responsible for group dynamics, group interaction, or incompatibility of tour members. Kutrubes shall not be responsible for the removal of any individual from the tour under any circumstances.
Trip cancellation insurance is strongly recommended, no refunds other than those expressly provided for in writing, shall be made for any trip cancellation for any reason, including health related reasons. Due to security reasons, under no circumstances can a trip be sold, transferred, or assigned to another person. There can be no name changes for tour members or any substitution by or for a tour member.
In addition to the matters contained herein, all trips are also subject to the terms and conditions of the trip flyer. The issuance or acceptance of tickets and travel documents shall be deemed to be an acceptance of all terms of this document. The above terms also apply to individual, custom trips.