I went on wonderful vacation to 5 Balkan countries and Romania in October, 2019 and worked with Kathy of Kutrubes Travel to help me put the trip together. I had done extensive research and created my own itinerary, which included places both on and off the standard tourist itinerary. I needed Kathy to review my itinerary, advise me whether it was doable, make suggestions and adjustments, and answer my many questions, which she did either herself or with the help of the excellent ground operators with which she worked in the various countries. She accomplished this to my standards and expectations which, given that I am a frequent traveler, are quite high. The many automobile connections that I needed happened smoothly, the hotels were wonderful, the guides were all excellent (one of my requirements). Basically, without Kathy I wouldn’t have had a clue how to do this; with her involvement, the trip was flawless. I should add that Kathy is friendly, easy to work with and was responsive to my many questions and needs.